How Are Businesses Using Social Media?. Whereas, 77% of them depend on social media to manage their brand reputation and 61% of them use it to drive sales. 90% of brands use social media to boost brand awareness.
This is evident in the. Using social media for marketing enables your business to project your brand image across a variety of different social media platforms. Let’s now look into the importance of social media in business by analyzing its advantages.
Social Media Can Help You Engage With Your Customers And Find Out What People Are Saying About Your Business.
Find out what customers think of your business; Customers can contact a customer service representative faster and easier now than ever before, thanks to social media. Now with 9.46m subscribers, lego’s youtube channel is at the centre of its social media strategy, both in terms of branded and user generated content.
Social Media Present Great Marketing Opportunities For Businesses Of All Sizes.
Lead generation is such an important benefit of social media for business that many social networks offer advertising formats specifically designed to collect leads. Let’s now look into the importance of social media in business by analyzing its advantages. Customers are using social media
It Can Be Used By Both Large And Small Businesses To Attract A Target.
Attract customers, get customer feedback and build customer loyalty You can use social media to: While each platform has its own unique environment and voice, your business’s core identity, whether it’s friendly, fun, or trustworthy, should stay consistent.
An Increase In Exposure For The Business:
According to global director of social media at lego, lars silberbauer, this is because for every video that lego creates and uploads to youtube, its customers create 20 videos. Unfortunately, many small businesses do not have a strategy when they begin using social media. One of the biggest reasons small business owners get involved in social media is to get to know their customers and potential customers and begin to form relationships that can lead to new opportunities.
Social Media Is Becoming A Customer Service Platform And People Are Coming To Expect It.
Use social media for customer service. Small business owners who are. Understand facebook, twitter, and the strategies behind using social media for growing their business.